Client Care Access
This website allows you to manage your client's pharmacy benefit program. To learn more, enter your login ID and password. If you are not a registered Client Care Access (CCA) user, Elevance Health and Carelon user, please contact rxsystemaccess@carelon.com to request access. Client users, please contact your assigned Carelon account manager to request access.
Smart tools to easily manage Pharmacy Benefits:
Client Online Services (COS) Offers:
- Display member eligibility data and history
- Real-time member enrollment and update of member information
- Search tools for finding a pharmacy, prescriber, and product information
- Viewing member accumulations, plan details and claims history
- Review and create prior authorizations and overrides for immediate claims processing
Rx Data Central Reporting Offers:
- Web-based tools providing access to pre-built and ad hoc reports
- Reporting for key lines of business and downstream groups
- Pharmacy data including non-specialty and specialty
- Ability to save report templates
- Export results to Excel, PDF, CSV, text
CarelonRx iTools Reporting Offers:
- Web-based tool providing access to pre-built CarelonRx branded reports
- Activity, outcome, clinical program and Pharmacy Insights reports available
- Reporting for downstream accounts or groups
- Pharmacy data including non-specialty and specialty
- Results in Excel or Tableau Dashboard format