Multi-Factor Authentication is here!
This website uses Multi-Factor Authentication (MFA). A six-digit verification code will be sent to your email after login.
Client Care Access
This website allows you to manage your client's pharmacy benefit program. To learn more, enter your login ID and password. If you are not a registered Client Care Access (CCA) user, Elevance Health and Carelon user, please contact rxsystemaccess@carelon.com to request access. Client users, please contact your assigned Carelon account manager to request access.
Smart tools to easily manage Pharmacy Benefits:
Client Online Services (COS) Offers:
- Display member eligibility data and history
- Real-time member enrollment and update of member information
- Search tools for finding a pharmacy, prescriber, and product information
- Viewing member accumulations, plan details and claims history
- Review and create prior authorizations and overrides for immediate claims processing
Rx Data Central Reporting Offers:
- Web-based tools providing access to pre-built and ad hoc reports
- Reporting for key lines of business and downstream groups
- Pharmacy data including non-specialty and specialty
- Ability to save report templates
- Export results to Excel, PDF, CSV, text
CarelonRx iTools Reporting Offers:
- Web-based tool providing access to pre-built CarelonRx branded reports
- Activity, outcome, clinical program and Pharmacy Insights reports available
- Reporting for downstream accounts or groups
- Pharmacy data including non-specialty and specialty
- Results in Excel or Tableau Dashboard format